Cancellation, delivery and satisfaction guarantee policy:
As these are voluntary donations made to a non-profit organisation, cancellation, delivery and satisfaction guarantee policies do not apply.
VISA or MASTERCARD credit card:
We guarantee that every transaction made on behalf of the FUNDACIÓN PROMOCIÓN SOCIAL DE LA CULTURA is 100% secure. All transactions involving the transmission of personal or banking details are carried out using a secure environment. The FUNDACIÓN PROMOCIÓN SOCIAL DE LA CULTURA uses a server based on standard SSL (Secure Sockets Layer) security technology. All the information you send us is encrypted whilst travelling over the network.
Furthermore, your credit card details are not stored in any database but are sent directly to the bank’s POS (Point of Sale) terminal.
Furthermore, we would like to inform you that, in an effort to provide greater security for credit card holders, we have incorporated the secure payment system known as CES (Secure Electronic Commerce) into our payment gateway. This means that if you hold a ‘secure’ card, you will always be able to make donations using a VISA or MASTERCARD on our website.
If your card is not part of this payment system, FUNDACIÓN PROMOCIÓN SOCIAL DE LA CULTURA will only accept payment by VISA or MASTERCARD credit card from donors with a proven track record of loyalty and reliability.
In both cases, when paying by VISA or MASTERCARD, the following details will always be required: the card number, the expiry date, and a security code matching the last three digits of the number printed in italics on the back of your VISA or MASTERCARD, thereby providing further assurance regarding the security of the transaction.
Important: Credit card fraud is a criminal offence, and FUNDACIÓN PROMOCIÓN SOCIAL DE LA CULTURA will take legal action against anyone who carries out a fraudulent transaction on our website.
General Data Protection Regulation:
We wish to inform you that the personal data you provide to us will be processed under the responsibility of the FUNDACIÓN PROMOCIÓN SOCIAL DE LA CULTURA for the purpose of managing donations. You may at any time exercise your right of access, rectification, cancellation, objection, erasure and, where applicable, data portability in accordance with the terms set out in Regulation (EU) 2016/679 of 27 April 2016 (General Data Protection Regulation) by sending a written request, accompanied by an official identification document, addressed to FUNDACIÓN PROMOCIÓN SOCIAL DE LA CULTURA, C/ HUERTAS 71, 5 DERECHA, 28014 MADRID, MADRID (SPAIN) or via the email address promocionsocial@promocionsocial.org.